Tuesday 22 October 2019, 10:40 PM
Rolls-Royce to Open First Defence Service Delivery Centre in Bangaluru
By BDK Bureau | Bharat Defence Kavach | Publish Date: 2/18/2017 8:13:13 PM
Rolls-Royce to Open First Defence Service Delivery Centre in Bangaluru

Bangaluru: Rolls-Royce has announced plans to open its first Service Delivery Centre (SDC) in India to deliver improved support for over 750 defence engines that power the aircraft of the Indian Armed Forces. The SDC will provide support for a wide range of Defence engines in service in India, including the Adour, which powers both the Hawk Advanced Jet Trainer and the Jaguar combat aircraft, The Gnome (Sea King), and the Dart (HS748), and has the capability to expand to cover new engine fleets as required.

The new facility will be located at the Manyata Technical Park in Bangaluru and will offer localised engineering and technical support designed to improve frontline capability for the Indian Air Force and Navy.
 
The Service Delivery Centre (SDC) will be offer expertise in fleet management, service engineering and supply chain co-ordination as well as being the base for Field Service Representatives that can be quickly dispatched to frontline bases in India to provide expert technical support. The SDC will also offer improved support for manufacturing, assembly and test for our longstanding partner Hindustan Aeronautics Limited (HAL).
 
Dr Glenn Kelly, Rolls-Royce Vice President Customer Business India - Defence, said, “The announcement of our first Rolls-Royce Service Delivery Centre in India demonstrates our commitment to providing the best support possible for the Indian Armed Forces and our partners at HAL. The SDC model has been proven to bring greater levels of responsiveness to our customers and drive higher levels of engine readiness and availability.”
 
The new SDC is based on a highly successful model initially developed and operated by Rolls-Royce at Royal Air Force Marham, UK. The support system puts engineering and services staff close to the customer, working closely and collaboratively to increase efficiency and communication.Further SDC have been opened in the UK and, recently, in the US in support of the Adour engines powering the Navy’s T-45 Goshawk trainer fleet.
 
About Rolls-Royce Holdings PLC
 
1. Rolls-Royce’s vision is to be the market-leader in high performance power systems where our engineering      expertise, global reach and deep industry knowledge deliver outstanding customer relationships and solutions. We   operate across five businesses: Civil Aerospace, Defence Aerospace, Marine, Nuclear and Power Systems.
 
2. Rolls-Royce has customers in more than 150 countries, comprising more than 400 airlines and leasing                customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and    nuclear customers.
 
3. We have three common themes across all our businesses:
 
- Investing in and developing engineering excellence.
 
- Driving a manufacturing and supply chain transformation which will embed operational excellence in lean, lower-     cost facilities and processes.
 
- Leveraging our installed base, product knowledge and engineering capabilities to provide customers with        outstanding service through which we can capture aftermarket value long into the future.
 
 
4. Annual underlying revenue was £13.4 billion in 2015, around half of which came from the provision of aftermarket    services. The firm and announced order book stood at £79.5 billion at the end of June 2016.
 
5. In 2015, Rolls-Royce invested £1.2 billion on research and development. We also support a global network of 31      University Technology Centres, which position Rolls-Royce engineers at the forefront of scientific research.
 
6. Rolls-Royce employs over 50,000 people in more than 46 countries. More than 16,000 of these are engineers.
 
7. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee      skills. In 2015 we employed 228 graduates and 277 apprentices through our worldwide training programmes.
 
 

Tags:

Rolls-Royce,Defence,SDC,Navy.IAF,HAL

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